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Category: Human Resources

Discussion regarding managing people, including hiring, training, disciplining, pay, paperwork, and similar topics

Human Resources

Community Knowledge = Sales Growth: How to Hire the Right Team

Posted on November 3, 2024 by lloydbrown

Here’s a short version of my hiring process and how I choose who I hire. The general principles apply to everyone, but the details focus on hourly employees who...

Featured Articles/Human Resources/Operations

Level Up Your Sales Game: Proven Techniques for Success in Tabletop Game Retail

Posted on February 20, 2024 by lloydbrown

We talk often about the mechanics of operating a game store—things like opening procedures, POS tips, and event management. All these things are intended to hel...

Human Resources

Safety First: Protect Your Investment With Iron-clad Liability Policies

Posted on April 20, 2023 by lloydbrown

Liability can kill a thriving, successful business. It’s a menace to businesses struggling to pay their bills. I don’t normally cover topics universally appropr...

Human Resources

Empower Your Team: Techniques and Store Training Handbook

Posted on March 28, 2023 by lloydbrown

One of your business goals should be to make yourself redundant. When your store works just fine without you, you’re free to focus your time and effort on growi...

Human Resources/Operations

Brian’s Fate

Posted on July 2, 2011 by lloydbrown

In A Cautionary Tale on RPG.net, I described the business of a person not named Brian. Here’s an update   Brian managed to hold on for a while, parti...

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